It’s obvious that this is a paid commentor, and I’m not surprised that Vivint would attempt to whitewash their horrible reputation in such a manner. They are crooks!I am in Duval County, and I was approached by them the end of last April. Unfortunately, I was scammed. I thought I was getting a dependable, up to date security system, but my whole experience has been a nightmare. I ended up without AC for a week due to shoddy installation, they wanted to blame it on my AC unit, then wanted me to pay them $400 to have an HVAC tech come look at it…I called my own person, and it turns out their installation person neglected to return the electrical breaker to the correct position after he came to reposition the main unit that was hanging at an angle on my wall. Can you believe that?Well, they did pay for the service call, and they should have; however, I’ve had ongoing problems aside from that for the last 4 months – since they put the cheap crap in.